Frequently Asked Questions
Everything you need to know about our craft sauces and delivery.
How should I store my sauces after opening?
To maintain peak freshness and flavor, we recommend refrigerating all sauces after opening and consuming them within 12 weeks.
Are your sauces gluten-free and vegan-friendly?
The majority of our range is both gluten-free and vegan. Each product page features a full list of ingredients and dietary call-outs to help you shop with confidence.
What is the shelf life of an unopened bottle?
Our sauces typically have a shelf life of 12 to 18 months from the date of production. You can find the specific 'Best Before' date printed on the neck of the bottle.
How do you handle shipping to ensure the glass doesn't break?
We use custom-designed, eco-friendly cardboard inserts that cradle each bottle to prevent movement and breakage during transit.
Do you offer international shipping?
Currently, we ship to the United Kingdom, the United States, and select European countries. Shipping costs and delivery times are calculated at checkout.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.